Best GP practices by patient survey (GPPS)

Browse “Best GP practices” pages using the latest available GP Patient Survey (GPPS) results. Each Best page can show up to 12 practices where data is available.

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Find the best GP practices in a region using GP Patient Survey results.
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Explore counties and open a page to see best GP practices for that area.
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Browse by district
Search districts and open a page to see ranked GPPS results.
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Frequently asked questions

What is the GP Patient Survey (GPPS)?
The GP Patient Survey (GPPS) is a large national survey of patients in England. It collects feedback about people’s experiences of GP services such as access, appointments, communication and overall experience.
Who runs the GP Patient Survey?
GPPS is an official survey programme for patient experience in primary care. The data is published publicly so patients can compare experiences across GP practices and areas.
What does “positive responses” mean on these pages?
Many GPPS results are reported as the percentage of respondents who gave a positive answer for a question or topic. A higher percentage generally indicates a better patient-reported experience for that measure.
Which GPPS measures are typically included?
Common measures include overall experience, helpfulness of reception/staff, making an appointment, confidence and trust, involvement in decisions, and support for long-term conditions. Availability can vary by survey year.
Does GPPS reflect clinical quality of care?
GPPS measures patient experience rather than clinical outcomes. It can be useful for understanding how patients feel about access and communication, but it is not the same as clinical effectiveness or safety indicators.
Why do some practices have no GPPS results shown?
A practice may be missing results if survey data is not available for that period, the practice code could not be matched, or if a particular measure does not exist in that survey release.
Why might GPPS results change from one period to another?
Results can change due to real service improvements, staffing and access changes, policy changes, or differences in who responded. Survey results are a snapshot of feedback for a given publication period.
What is a response rate and why does it matter?
Response rate is the proportion of sent surveys that were returned. Higher response rates can give more confidence that the results reflect a broader range of patient experiences.

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